Frequently asked questions
Everything about how ExamSolutions works: what is free, what costs a credit, what Axi and ExamSphere do, and how school and family accounts fit in. Tap a question to open it.
About
What is ExamSolutions?+
ExamSolutions is an online learning platform for STEM subjects: free video lessons, interactive questions marked by Axi (our AI tutor), guided courses, and ExamSphere, our home for exam paper practice. Axi marks your working step by step and helps you close the gaps it finds.
How do I get started?+
Watch any video without an account – the whole video library is free. To use the interactive features, create a free account: you get monthly free credits for each interactive feature, and you can upgrade to unlimited whenever you are ready.
Which subjects and levels do you cover?+
Maths is our deepest library: A Level, Further Maths, AS, GCSE, IGCSE, International A Level and IB. Physics, Chemistry and Biology are new and growing. Every course page shows exactly what is inside before you start.
Which exam boards do you cater for?+
AQA, Edexcel (Pearson), OCR and OCR MEI, plus international boards such as Cambridge International and Pearson Edexcel International. Because boards overlap heavily, students on other boards still benefit. Course switchers in your account match you to the right content.
Who is Axi?+
Axi is our AI tutor. When you answer an interactive question, Axi marks your working against the mark scheme, shows you exactly where marks were won and lost, and helps you fix the gap before the next question.
Students
What do I get for free?+
Quite a lot, and it is always spelled out before anything is spent:
- Every video, always free – lessons and worked exam questions, no account needed.
- 5 free credits per feature, every month – practice questions, guided courses, uploaded-paper markings and built-paper markings each have their own meter.
- The meter always shows first – you see your remaining credits before any credit is used.
What does the paid plan include?+
£14.99 a month, unlimited everything: no meters, no counting credits across practice questions, guided courses and ExamSphere markings. Cancel anytime from your account settings – you keep access until the end of the billing period.
Can I trust AI marking?+
Axi marks against the mark scheme and shows its marking step by step, so you can always check the reasoning rather than take a score on trust. For high-stakes decisions – predicted grades, mock results – your teacher has the final word.
How do I cancel?+
Anytime, from your account settings – no emails, no phone calls. Your plan stays active until the end of the period you have paid for, and you drop back to the free monthly credits afterwards.
ExamSphere
What is ExamSphere?+
ExamSphere is our home for exam papers, in one place:
- Past papers – real papers by exam board.
- Predicted papers – for maths, published every February.
- Paper Generator – builds a paper on the topics you choose.
- Uploads – photograph or upload your own paper and Axi marks it.
How many markings do I get?+
Free accounts get 5 uploaded-paper markings and 5 built-paper markings each month, on separate meters. Paid is unlimited. The meter is always visible before a marking starts, so nothing is ever spent by accident.
Parents
What does a parent account show me?+
A calm view of the work, not surveillance: effort today and this week, correct answers and completed work, course progress and the learning streak. See the parent dashboard walkthrough.
How do I link my account to my child’s?+
Create a parent account and link your child’s account from it – they approve the link from their side. Once linked, you see their progress and can manage the subscription for them.
How is my child’s data kept safe?+
We adhere to strict data protection practices and keep personal information secure. A parent only ever sees their own linked child’s data, and children control whether a parent link is accepted.
Schools
What do teachers get?+
A teacher dashboard to set assignments from a bank of videos and questions, see which students have completed work, and track progress by topic. See the teacher dashboard walkthrough.
Can we try it or get a demo first?+
Yes – email us at info@examsolutions.net and we will arrange a walkthrough and onboarding for your staff.
Payment
How much does ExamSolutions cost?+
The free tier costs nothing and renews every month. Unlimited is £14.99 a month, rolling, with no minimum term. Videos are free on both, forever.
Can I switch between free and paid?+
Anytime. Upgrading takes effect immediately; cancelling returns you to the free monthly credits at the end of your paid period. Nothing you have done is lost either way.
More help
Something is not working – who do I contact?+
Email support@examsolutions.net and the team will help. Include the page you were on and what you tapped – it speeds everything up.
Can you help me solve a specific maths problem?+
We cannot answer one-off problems by email, but Axi can: start a practice question on that topic, or upload the paper it came from to ExamSphere, and Axi will mark and explain your working.