Terms and Conditions
Resources uploaded to the ExamSolutions site are checked for accuracy and reliability. However we cannot guarantee the relevancy or usefulness of these resources. Under no circumstances should these resources form the basis of any advice and should only ever be used alongside resources that have been provided by qualified professionals.
ExamSolutions is not responsible or liable for any exam results, school performance or progression of any person using the resources presented on our site, regardless of whether or not a person has paid for these resources.
Where a downloadable resource is purchased, a preview will be made available. Therefore under no circumstance will a refund be given for any resource sold.
Under no circumstance can any of our resources be hosted on another website of any kind, or redistributed via Social Media or any other platform. Other sites may link to our resources but under no circumstance should host these.
The uploading of our content or any material that is found within our site to any other webpage or social media page is prohibited and any such action could face a legal challenge. We do not permit the use of our free or purchased resources outside that of the personal and private use of the person who has accessed them. Resources and website material should under no circumstances be shared in any online or offline activity; although linking to them is acceptable.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned.
Additional non-returnable items:
* Gift cards
* Digital download pdf documents
* Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: .
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: .
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Air Maths Limited is the trading names of ExamSolutions Limited.
By using any of the Services and the Site, You expressly agree to be bound by this Licence and all applicable laws and regulations governing the Site and the Services. The Licence forms a legally binding agreement between You and AM in relation to Your use of the Site and/ or the Services and applies to all users of the Services whether registered or not on the Site and who may also be contributors of UGC posted on the Site.
You should read the Licence carefully and ensure that You understand the effect before proceeding to use the Site and/ or the Services. If You disagree with any part of the Licence, do not use the Site for the purpose of the Services. If You violate the Licence, AM may terminate Your use of the Site, bar You from future use of the Site, and/or take appropriate legal action against You. AM reserves the right to change the terms of this Licence at any time without notice, effective immediately upon posting on the Site. Please check this page of the Site periodically. You agree that AM will treat Your use of the Site and/ or the Services as acceptance of the terms of this Licence going forward including Your continued use subsequent to any changes being posted on the
When using the Site and the AM Services, You grant AM and the Tutor or Client the IP Licences set out in Your Client Policy or Tutor Policy respectively.
AM’S CONTENT OF THE SITE
With the exception of UGC submitted to the Site by You, all other content and the selection and arrangement of such content on the Site is either owned by or licensed to AM (‘Content’), and is subject to copyright, trade mark rights, and other intellectual property rights of AM and AM’s licensors. Such Content is protected by UK copyright laws and international laws. Any third party trade or service marks present on Content not uploaded or posted by You are trade or service marks of their respective owners. Such Content may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purpose whatsoever without the prior written consent of AM or, where applicable, AM’s licensors. AM and its licensors reserve all rights not expressly granted in and to their Content.
We will terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a licence, express consent, valid defence or fair use exemption to do so. In particular, users who submit UGC to this Site must ensure that the UGC they upload does not infringe the copyrights or other rights of third parties (such as privacy or public rights). After proper notification by the copyright holder or its agent to us, and confirmation through court order or admission by the user that they have used this Site as an instrument of unlawful infringement, We will terminate the infringing user’s rights to use and/or access this Site. We may, also in our sole discretion, decide to terminate a user’s rights to use or access the Site prior to that time if We believe that the alleged infringement has occurred.
You agree to provide true and accurate information when using the Site. You may NOT use another person’s email address, Account details or the name of another individual when using this Site and agree to notify AM immediately of any unauthorised use of Your email or any other breach of security. Although AM cannot monitor the conduct of users off the Site, it is a violation to use any information obtained from this Site in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit or sell to any user without their prior explicit consent.
PERMITTED USE OF THE SITE
You may view Site pages, download Site pages for caching purposes only, and print Site pages (excluding Site images). You agree that You are only authorised to visit, view and to retain a copy of pages of this Site for Your own personal non-commercial use.
GENERAL RESTRICTIONS OF USER
AM grants You permission to access and use the Site and the Services subject to the following express conditions, and You agree that Your failure to adhere to any of these conditions shall constitute a breach of this Licence on Your part. You agree:
Not to sell, license, rent, distribute or otherwise exploit any UGC or Content for any other purposes without the prior written consent of AM or the respective licensors of the UGC or the
Not to post, frame, deep link, publish, reverse engineer or modify or make any derivative works of any part of or parts of the Site or the Services, including but not limited to any UGC or Content, in any medium without AM’s prior written authorisation, unless AM makes available the means for such activity through functionality offered by the Services;
Not to alter or modify any part of the Site or any of the Services or use the same in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
Not to access UGC or Content through any technology or means other than the Site itself or such other means as AM may explicitly designate for this purpose;
Not to access or attempt to access the Accounts of other Clients or Tutors or penetrate or attempt to penetrate AM’s security measures;
Not to (or attempt to) circumvent, disable or otherwise interfere with any security related features of the Site or the Services or features that (i) prevent or restrict use or copying of UGC or Content; or, (ii) enforce limitations on the use of the Services or the UGC or Content accessible via the Service.
Not to use any area of the Site or the Services for any commercial purposes. You must obtain our prior written consent to make commercial offers of any kind, whether by advertising, marketing, solicitations, links, or any other form of communication. We will investigate and take appropriate legal action against anyone who breaches this provision, including without limitation, removing the offending communication from the Site and barring anyone breaching this provision from future use of the Site and the Services. We reserve the right to block access to this Site, or to cancel a reservation in respect of one or more pre-booked Online Lessons with respect to any person who is known or reasonably believed to be (or is associated with any person who is known or reasonably believed to be) acting unlawfully, or breaching these Terms, or infringing AM’s rights. Breaching any terms on the Site will be deemed to be a breach of these Terms.
Not to use the Site to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
Not to conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to any user of the Site or the Services;
Not to attack our Site via a denial-of-service attack or a distributed denial-of service attack.
By breaching certain provisions above, You would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and We will co-operate with those authorities by disclosing Your identity to them. In the event of such a breach, Your right to use our Site will cease immediately. You are responsible for configuring Your information technology, computer programmes and platform in order to access our Site. You should use Your own virus protection software.
The following is a partial list of content which is illegal or prohibited on the Site. You agree that You will not submit any UGC to the Site that:
Is patently offensive to the online community, such that it promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;
Could be harmful to minors;
Harasses or advocates harassment of another person;
Involves the transmission of “junk mail”, “chain letters”, or unsolicited mass mailing or “spamming”;
Promotes information that You know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libellous;
Promotes an illegal or unauthorised copy of another person’s copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;
Contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);
Displays pornographic or sexually explicit material of any kind;
Provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;
Provides instructional information about illegal activities such as making or buying illegal weapons, violating someone’s privacy, or providing or creating computer viruses;
Solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and,
Engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising and pyramid schemes.
PRIVACY AND CONFIDENTIALITY
AVAILABILITY AND SECURITY OF THE SITE
AM does not warrant the validity and accuracy of information on the Site or the Services or that the Site is kept up-to-date. The Site and its content and the Services are delivered on an “as-is” and “as-available” basis. AM shall use reasonable endeavours to ensure that the Site, the Services and any information it holds on You are kept secure. However, due to the nature of the internet, AM does not represent or warrant to You that:
Your use of the Site and/ or the Services will be uninterrupted, timely, secure or free from error at all times, nor that it will provide specific results from use of the Site or any content, search or link on it;
Your use of the Services will meet Your requirements;
Any information obtained or downloaded by You as a result of Your use of the Services will be accurate, reliable or free of viruses or contamination or destructive features;
Your shared UGC will not be used by a third party in various ways;
there will not be any defects in the operation or functionality of any software provided to You as part of the Services; and,
those who intentionally attempt to and/or gain unauthorised access to the same by means such as, without limitation, computer hacking will not be successful.
HYPERLINKS AND SEARCH RESULTS
The Site may contain hyperlinks or produce search results that reference or link to third party sites throughout the World Wide Web. These are provided for Your ease of reference only and AM does not endorse such sites or accept any responsibility for the content of such sites and cannot therefore guarantee, represent or warrant that the content contained in the sites is accurate, legal and/or inoffensive or that they will not contain viruses or otherwise impact Your computer. By using the Site to search for or link to another site, You agree and understand that You may not make any claim against AM for any damages or losses, whatsoever, resulting from Your use of the Site to obtain search results or to link to another site. AM advises You to read the terms and conditions including the privacy, cookie and other website policies of any other website that You visit.
SUSPENSION AND TERMINATION
You acknowledge that AM has no obligation to monitor any UGC or other Content provided by third party users. You further understand and agree that in AM’s sole discretion, and without prior notice, AM may terminate its Licence with You and may therefore choose to suspend or terminate Your access to the Site and the Services at any time or exercise any other remedy available and modify or delete any unauthorised UGC, if AM believes that the UGC You provided has violated or is inconsistent with this Licence or violated the rights of AM or another AM Member. Notwithstanding this, You are solely responsible for and bear the legal risk associated with such UGC anywhere in the world.
AM may release user information about You if required by law or subpoena, or if the information is necessary or appropriate to release to deal with an unlawful or harmful activity.
You agree that monetary damages may not provide a sufficient remedy to AM for violations of this Licence and You consent to injunctive or other equitable relief for such violations.
You acknowledge and agree that to improve the Site and/ or the Services, AM may stop (permanently or temporarily) providing the Services (or any features within the Services) to You or to users generally at AM’s sole discretion, without prior notice to You.
You represent and warrant that:
You have (and will continue to have whilst the UGC remains posted on the Site) all necessary licences, rights, consents, and permissions which are required to enable AM to use or display Your UGC in the manner contemplated by the terms of this Licence;
You are happy to share Your UGC with other Clients and/ or Tutors as the case may be who access and/ or register on the Site to the extent required for the Services to be delivered as intended;
You will not post nor upload any UGC which contains material which is unlawful for You to possess, or which it would be unlawful for AM to use or possess in connection with the provision of the Interactive Services;
The UGC that You submit to the Interactive Services will not contain any third party copyright material, or material that is subject to other third party proprietary rights (including rights of privacy or rights of publicity), unless You have a formal licence or permission from the rightful owner, or are otherwise legally entitled, to post the material in question and to grant AM the licence referred to in clause 1 above;
You will comply in particular at all times with clauses 4, 5, 7 and 8 of this Licence relating to Conduct, General Restrictions on Use, Prohibited Content and Privacy and Confidentiality; and,
You will keep Your AM Login details secure and confidential.
You agree that You are solely responsible for any breach of Your obligations under the Licence and for the consequences of any such breach.
You agree to indemnify and hold AM harmless from any loss, liability, claim or demand, including reasonable legal fees, incurred by or asserted against AM, arising out of or in connection with:
Any breach by a third party arising out of Your use of the Site and/ or the Services or by Your acts or omissions, including also Your use of the Site and/ or the Services to provide a link to another website or to upload UGC or other information to the Site (unless You have a formal licence or permission from the rightful copyright owner, or are otherwise legally entitled, to post the UCG in question and to grant AM and the Tutor and/ or the Client the licences); and,
Any breach resulting from Your non-authorised use, creation (and modification) of an Online Lesson Recording on or off the Site.
Nothing in this clause 15 shall exclude or restrict AM’s liability for:
Any liability where the law does not permit such exclusion of liability; and,
Death or personal injury arising from negligence.
AM shall not be in breach of any of its obligations under this Licence which arises or occurs due to the act, omission, default of You or Your failure to comply with any of Your obligations under this Licence.
Subject to clause 15.1, AM shall not be liable to You in contract, tort (including negligence) or otherwise for any consequential, special or incidental loss or damage (whether direct or indirect) or, anticipated profits, business, data, opportunity, revenue, goodwill, or reputation suffered by You arising from Your use of the Site and/ or the Services or, any loss or damage which may be incurred by You as a result of:
Any breach by You of this Licence or breach of warranty by You or the acts or omissions of You including Your use of or inability to use the Site and/ or the Services in accordance with the terms of this Licence;
Any reliance placed by You on the completeness, accuracy or existence of any advertising;
Any changes which AM may make to the Services, or for any permanent or temporary cessation in the provision of the Services (or any features within the Services);
The deletion of, corruption of, or failure to store, any UGC and other communications data maintained or transmitted by or through Your use of the Services;
The availability of third party sites or resources, or as a result of any reliance placed by You on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such websites or resources; and
The acts, omissions and conduct of any third party users in connection with or otherwise related to Your use of the Site and/ or the Services.
The limitations on AM’s liability to You in this clause 15 shall apply whether or not AM has been advised of or should have been aware of the possibility of any such losses arising.
Except as expressly set out in this Licence, AM gives no warranties and excludes all other express or implied terms, conditions and warranties including also any implied warranties of merchantability and fitness for a particular purpose to the fullest extent permitted by law.
ENTIRE AGREEMENT/ SEVERABILITY
This Licence shall be personal to You and You may not assign, transfer, sublet, lease or delegate all or any of your rights and obligations, without AM’s prior written consent. AM reserves the right to assign or transfer all or any of its rights and obligations under this Licence to any companies in the same group as AM or other third party. In the event of assignment or transfer, notification will either be given to You by e-mail or posted on the Site.
Failure by either AM or You to exercise or enforce any right conferred shall not be deemed to be a waiver of any such right nor operate so as to bar that exercise or enforcement thereof or of any other right on any later occasion.
THIRD PARTY RIGHTS
You may enforce the terms of this Licence in accordance with the provisions of the Contracts (Rights of Third Parties) Act 1999 (the “Act”). Except as provided above, this Licence does not create any right enforceable by any person who is not a party to it under the Act, but does not affect any right or remedy that a third party has which exists or is available apart from that Act.
LAW AND JURISDICTION
All of the terms in this Licence are governed by English Law and any disputes arising in relation to this Licence and/or the Site are subject to the exclusive jurisdiction of the English Courts.
We keep our statement under regular review. This statement was last updated on 22nd August 2016.